Matsui-Bekkan Hanakanzashi

What an amazing experience. The perfect blend of authentic Japanese culture and modern comfort. We cannot recommend this ryokan enough. It was a truly special experience that we will never forget. First off, the location is only a 5 minute walk from the train station, and close to all Kyoto as to offer. Upon arrival, we were greeted with a warm welcome and iced green matcha to cool us off from the August heat. The staff walked us to our room and showed us around. The room had wonderful amenities, from the green tea station with hot water to the traditional Japanese robe that we lounged in every evening. The futons were surprisingly very comfortable! And the air conditioning worked very well. We slept so comfortably every night. We even had sake tasting delivered to the room one evening, and there was in-room massage available that we would have indulged in had we more time. We added on the breakfast for our second morning, highly recommend! Im sure the dinner is just as good. 10/10 stars, we will always remember our time at Matsui-Bekkan

It was authentic and welcoming to foreigners - I didn't feel anything against me, even though I know there are rules and norms that tourists often flout. But they are nice enough to have signs and messages in English to guide tourists along. Location was another plus, it's right in the middle of a neighbourhood with all the great food and cafes and just a short walk to the downtown area and shopping streets. Kids to the staff too, who are professional and even went to help with luggage. When I tried to help, they said that it's part of their job - I should rest since I'm on holiday 👏

the location is great - walking distance to a lot of good places to eat and shop the onsen is fantastic - you have to try it the staff are super helpful and friendly I got a massage in the room which was really great - make sure you bring cash as the person doesn't work for the hotel (she was fantastic though. Again, i recommend).

It was beautiful and the staff was so warm, kind, patient and helpful. The traditional breakfast was really good and again, the staff is there for any tiny little thing. The location is ideal. Quiet, but only a few blocks from some very lively areas. And a 7-11 right around the corner to use the ATM. Perfect place to stay in Kyoto. Highly recommend.

Luxurious feeling, extremely comfortable futons (duvet was like a cloud), lovely baths, delicious traditional breakfast, lots of little comforts (packs for onsen, matcha on arrival, gift upon leaving), good location for shopping, food and transport